How customer focused are you?

Our research helps to prevent loss of earnings!

A free Mystery Scan?
Do the EMIC MysteryScan!

  • Requests filled out within 5 minutes.
  • An unbiased view of your organizations' customer focus.
  • Action-based consulting for further improvement of customer focus.
  • Customer focus is tested using scientific models by Prof. Willem Verbeke.

More information



Free content and news about customer focus? Sign up for our newletter! (Dutch only)

* = required field

powered by MailChimp!